30 January 2012

A Summary of the ITIL V3 Service Transition Certification Course

By John Abraham


Among the modules located in the ITIL Intermediate Lifecycle Stream is ITIL Intermediate Qualification: Service Transition Certificate. This training course targets on the important aspects as well as rules inside the Service Transition phase of the Service Lifecycle. This course as well looks at the basics of the supporting activities which happen in this particular phase. Yet this course doesn't look into the specifics about each and every supporting activity.

Service Transition is among the 5 phases within the Service Lifecycle. The other phases include the following: Service Strategy, Service Design, Service Operation, as well as Continual Service Improvement. Service Transition guarantees that operations and services aren't disrupted or troubled whenever an organization is going by a Change. Crucial processes within Service Transition include Service Transition Planning and Support, Change Management, Evaluation Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, as well as Knowledge Management.

After completing the ITIL V3 Service Transition course, you will understand:

1. Service Management being a practice

2. Service Transition concepts

3. Service Transition processes

4. Service Transition activities

5. Functions as well as duties inside Service Transition

6. The way to determine Service Transition performance

7. Just how Service Transition interacts along with other phases inside the Service Lifecycle

8. The difficulties, essential success factors, as well as hazards linked to Service Transition

The 3-day ITIL V3 Service Transition course provided by Ashford Global IT (AGIT) assures to totally prepare you for the ITIL V3 Service Transition Certification test. This certification test features 8 multiple-choice, scenario-based, gradient-scored questions. There are four doable answer selections for each and every query in which the correct choice is worth 5 marks, the next most suitable choice is worth 3 marks, a not too good option is worth 1 mark, and one distracter attains simply no marks. The test has to be accomplished in 1 hour 30 minutes. To successfully pass the test, you must obtain 70% or 28 out of 40 marks.

For those who are unsuccessful with their first attempt on the ITIL V3 Service Transition Certification exam, AGIT offers a Success Guarantee. Such guarantee encompasses a voucher for one exam re-take, contact with instructors, additional study materials, and the chance to re-attend an open-enrollment course free of charge in preparation for the second attempt at the certification exam.

To sign up in the ITIL V3 Service Transition course, you need to by now have the ITIL V3 Foundation Certificate in IT Service Management or perhaps the combination of the ITIL V2 Foundation Certificate along with the V3 Bridge Certificate.

Contact Ashford Global IT today for more information!




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